CABIN CREW AIDE
Arlington, VA
The Cabin Crew Aide is responsible for delivering the highest standards of safety, service excellence, and confidentiality aboard flights transporting heads of state, senior government officials, diplomats, and high-security delegations. This role requires exceptional professionalism, refined protocol knowledge, cultural intelligence, and the ability to perform seamlessly in high-pressure, security-sensitive environments.
Key Responsibilities
Safety & Compliance
Ensure full compliance with international aviation safety regulations and operator-specific procedures.
Conduct detailed pre-flight and post-flight safety checks.
Deliver tailored safety briefings for government officials and diplomatic delegations.
Coordinate with flight deck crew, security teams, and government protection units regarding emergency protocols.
Diplomatic Protocol & Government Etiquette
Apply knowledge of international diplomatic protocols, seating precedence, cultural nuances, and official forms of address.
Manage protocol-sensitive arrangements such as delegation seating, ceremonial requirements, and discreet movement onboard.
Liaise with embassies, consulates, and government agencies to ensure correct handling of VIP expectations and special requests.
VVIP Service Excellence
Deliver highly personalized, luxury service to heads of state and senior VIPs.
Plan, design, and execute bespoke onboard dining, including gourmet menu preparation and premium service standards.
Maintain impeccable cabin presentation and attention to detail throughout the flight.
Manage confidential documents, personal items, and VIP preferences with absolute discretion.
Security & Confidentiality
Maintain strict confidentiality regarding passenger identities, movements, conversations, and mission details.
Adapt quickly to last-minute itinerary changes and high-security operations.
Operational Coordination
Coordinate with ground handling teams, diplomatic lounges, airport authorities, and protocol officers.
Oversee catering orders, special dietary requirements, and high-end amenities procurement.
Prepare detailed cabin readiness reports and VVIP preference logs.
Required Qualifications
Professional Qualifications
Valid Cabin Crew License (CCA / EASA / GCAA / FAA or equivalent).
Minimum 3–5 years of experience in VIP, VVIP, corporate jet, or first-class commercial aviation.
Experience working with government, military, or diplomatic clientele highly preferred.
Skills & Competencies
Strong understanding of diplomatic protocol and multicultural etiquette.
Outstanding communication, discretion, and emotional intelligence.
High-level culinary service skills (silver service, guéridon, wine knowledge).
Crisis management, conflict resolution, and emergency response ability.
Fluency in English; additional languages (Arabic, French, Spanish, etc.) are an advantage.
Personal Attributes
Impeccable grooming and professional appearance.
Calm under pressure; able to adapt to rapid operational changes.
Highly confidential, trustworthy, and security-conscious.
Service-driven mindset with meticulous attention to detail.
Additional Requirements
Ability to travel extensively and be on short-notice standby.
Valid USA passport with the ability to obtain security clearances.
Willingness to undergo periodic protocol, cultural, and security training.
Must possess an active Secret (or TS/SCI) security clearance or be eligible to obtain one.
This position does not offer relocation assistance; local candidates are preferred.